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Having served four years as an executive board member, in May 2016 Claude Schmidlin takes over the company Savoir Faire which was founded in 2010. He puts the guiding principle “Service is our Culture” in the center of his business philosophy.


Savoir Faire – Basel’s First City Concierge shall embody the unmatched dedication to deliver services promptly, to full satisfaction and with the necessary discretion.


To meet these ambitions a strong team is required. Savoir Faire feels jointly responsible for success and sustainability. For all employees and the executive board applies: team spirit is a very important asset.


The fundamental idea of our business model is the link and connection of all services. Various needs do not require multiple providers. Savoir Faire is the one contact, the one partner of trust.


Domestic as well as international companies, fairs and events, residents and visitors of our city – everyone shall be able to invest their free time more meaningful. Because Savoir Faire does the rest.


We offer you time.

Shannon Dill

Head of Cleaning Department


"I am happy, to welcome you as our client."

Kyra Madörin

Account Manager

"I'm happy to help you at any time and I'm looking forward to be at your service."

Claude Schmidlin

General Manager / Owner


"We are here to relieve you. Leave no stone unturned to concentrate on the essence of your life and let us take care of everything else."

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Stephan Aebi

Head of Internal Service

"I am every time and everywhere ready to assist you and welcome your contact."

Maria Sutyagina

Baby sitter / Allrounder

"Look after yourself and I’ll look after your children."

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